Having a visual resource to refer back to helps ensure everyone is on the same page and helps when onboarding and training new team members. Document marketing workflowsĪ marketing department could use a process map to document technical workflows like SEO audits or digital ad implementation.
While we explored some example use cases for process mapping in the section above, here are a few more ideas for when to use a process map in various industries. Process maps show events that lead to an end goal or outcome. Also known as material and information flow charts (MIFC), value stream maps are typically used to show the steps of a production process, including how long each step takes and how much product is being handled at each stage.
Value stream mapĪ value stream map takes the process map format to the next level by including the duration of each step and additional details about materials, inventory, and other relevant information. An HR team could use a swimlane map to create a detailed breakdown of responsibilities for a process like employee onboarding. Swimlane maps use rows or columns-resembling the lanes in a swimming pool-to represent each stakeholder. Similar to deployment maps, swimlane maps show the steps of a process and who is responsible for each step. A deployment map could be used to visualize a shipping or fulfillment process where different business partners handle different steps. Deployment maps are especially helpful when a process includes many contributors across different departments or business functions. Deployment mapĪ deployment map, also referred to as a cross-functional flowchart, is a visual tool for communicating the steps and stakeholders of a particular process. SIPOC maps are commonly used in manufacturing and production. This type of process map summarizes the flow of a process from beginning to end and is a valuable tool for gathering relevant information relating to a process and organizing it visually. SIPOC stands for Supplier, Input, Process, Output, Customer. Review the various types of process maps, and choose the type that is the best fit for your needs.
There are a few types of process maps, each with different types of projects that would be the best match. In UML, start and end points are represented by a rounded rectangle or oval, also referred to as a "terminator symbol." Typically, diverging arrows follow a decision symbol, prompting you to choose which path to follow depending on which choice you made.
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This symbol is useful for showing a series of actions within a particular process step.ĭiamonds are used to indicate decision points in your process map. These are also called subroutines and are represented by a rectangle or square with two vertical lines through it. Many elements of your process map will likely be simple process steps. The flow is indicated by lines or arrows connecting the different steps and tasks. These symbols are based on Unified Modeling Language (UML), the same international standard used for flowcharts.
Process maps have a few key elements that help represent and organize the various steps in your process. This framework gives you a broad, big-picture overview of the process and a way to explore the more specific details in each step or stage. Process maps provide a visual guide for a process, helping you see all required steps in sequential order. Process maps are a powerful planning and management tool that help you improve and streamline a process's workflow. A process map is a visual representation of a task, process, or workflow.
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